Description

• Assist customers with inquiries and provide accurate information.
• Handle customer complaints and resolve issues efficiently.
• Process orders and track deliveries in a timely manner.
• Maintain customer records and update account information as needed.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 0–2 years (fresh graduates are welcome).
• Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Qualities and Traits: Patience, empathy, and a positive attitude towards customer interactions.