Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and product-related questions.
• Document customer interactions and resolutions for future reference.
• Collaborate with team members to improve service processes and customer satisfaction.
• Maintain a positive and professional demeanor while handling customer interactions.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years of customer service experience preferred.
• Skills and Competencies: Strong customer service skills and ability to communicate effectively in English.
• Qualities and Traits: Strong work ethic and excellent organizational skills.
• Skills and Competencies: Proficient in back office support processes.
• Qualities and Traits: Good people skills and ability to work well in a team environment.