Job Description:

- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.

- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

- Maintain a deep understanding of company products, services, and policies to provide accurate information.

Qualifications:

• High School or SHS graduates are welcome
• Open for no BPO experience but preferably if have at least 6 months CCE.
• Positive attitude and strong communication skills