Description

• Handle incoming calls and provide excellent customer service.
• Address customer inquiries and resolve issues efficiently.
• Document all interactions in the customer relationship management (CRM) system.
• Assist with product information and order processing.
• Follow communication script and guidelines to ensure consistency.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required.
• Skills and Competencies: Excellent verbal and written communication skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Strong problem-solving skills and a customer-centric attitude.
• Working Conditions: Ability to work in a fast-paced environment.
• Skills and Competencies: Proficiency in basic computer applications.