Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and requests for information regarding products and services.
• Resolve customer issues efficiently while maintaining a positive attitude.
• Collaborate with team members to enhance overall service quality and customer satisfaction.
• Document interactions and feedback in the customer relationship management system.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: No prior experience required; however, experience in customer service is a plus.
• Skills and Competencies: Excellent verbal and written communication skills in English.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Must be a team player with a positive demeanor.