Description

• Provide exceptional customer service by addressing customer inquiries and concerns promptly.
• Assist customers with product selection, order placement, and service-related questions.
• Document interactions and maintain detailed records of customer feedback and issues.
• Collaborate with team members to resolve complex customer problems and enhance service quality.
• Stay updated on product knowledge to effectively inform customers about features and promotions.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Strong ability to handle customer inquiries with patience and professionalism.
• Working Conditions: Comfortable working in a fast-paced and dynamic environment.
• Qualities and Traits: Excellent communication skills, both verbal and written, with a focus on empathy.
• Qualities and Traits: Ability to work collaboratively as part of a team and contribute to a positive workplace culture.
• Qualities and Traits: Strong problem-solving skills and attention to detail to ensure customer satisfaction.