Description

• Provide exceptional customer service through various communication channels.
• Assist customers with inquiries and resolve issues promptly and effectively.
• Document customer interactions and feedback in the database.
• Work collaboratively with team members to enhance customer satisfaction.
• Maintain knowledge of products and services to provide accurate information to customers.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Proficient in English communication, excellent customer service skills, strong work ethic, and familiarity with call center operations.
• Qualities and Traits: Reliable, adaptable, and able to work under pressure.
• Working Conditions: Fast-paced call center environment with flexible shifts.