Description

• Assist customers with inquiries, issues, and product information via phone, email, and chat.
• Resolve customer complaints and provide prompt solutions to enhance customer satisfaction.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of the company's products and services to provide informed support.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Must have Atleast 6 months logistic sales experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Availability to work flexible hours, including weekends and holidays.