Description

• Provide exceptional customer service to clients via phone, email, and chat
• Assist customers with inquiries, complaints, and technical issues
• Document customer interactions and maintain accurate records
• Collaborate with team members to improve service quality and efficiency
• Participate in training sessions and workshops to enhance skills

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: No previous experience required
• Skills and Competencies: Strong English language skills, excellent problem-solving abilities, and financial literacy
• Qualities and Traits: Team player with strong people skills
• Responsibilities and Duties: Ability to handle back office support and call center functions
• Working Conditions: Must be comfortable working in a fast-paced environment